ACCEPTANCE OF TERMS OF USE
Please read these Terms of Use carefully. These Terms of Use govern your access and use of this Site. By accessing or using this Site you agree to be bound by these Terms of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.
RESPONSIVE PRINT reserves the right to make changes to this Site and to these Terms of Use at any time without prior notice. You should review these Terms of Use each time you access this Site.
COPYRIGHTED MATERIALS FOR LIMITED USE
This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property of RESPONSIVE PRINT, and/or its subsidiaries (referred to herein as “RESPONSIVE PRINT”) or the copyrighted property of parties from whom RESPONSIVE PRINT has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms of Use. RESPONSIVE PRINT reserves the right to add to, delete from, or modify any part of Content at any time without prior notice.
USE OF SITE
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through RESPONSIVE PRINT (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from RESPONSIVE PRINT does not entitle you to use any portion of Content apart from the finished printed Products as they are supplied to you by RESPONSIVE PRINT.
You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. RESPONSIVE PRINT may terminate its service to customers found to be using RESPONSIVE PRINT to engage in undesirable activities.
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize RESPONSIVE PRINT to print Products on your behalf.
You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
TRANSFER OF TITLE
The customer agrees that the shipping terms for all printed Products are FOB shipping point and ownership transfers to the customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.
INDEMNIFICATION
You agree that you shall indemnify and defend RESPONSIVE PRINT and all parties from whom RESPONSIVE PRINT has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.
DISCLAIMER OF WARRANTY
The site and its content are provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error free. References and links to products or services of independent companies may appear on the site. These references and links are provided “as is” without warranty of any kind, either expressed or implied.
REPRINT POLICY
Please note, we only accept applications of reprint to customers who respond within 15 working days after the arrival of the products. If we verify that we made an error, we will re-print the order. No Refunds or Credits.
Please report any issues immediately, by calling us at 0400 611 288 or by sending an email to info(AT)responsiveprint.com.au.
Please note: RESPONSIVE PRINT accepts no responsibility for 1. Colour Variation (Due to the nature of the process involved RESPONSIVE PRINT shall not be required to guarantee an exact match in colour. Any proof copies issued are not colour accurate and are issued for content checking only. Printed article colours may vary 10 – 15 %.). 2. Misinterpreting Customer’s Request (When approve the artwork proof please carefully check all the contents of your order to confirm the Quantity, Stock, Size, Additional Options, Correct artwork, Spelling etc…) .
RETURNS AND REFUNDS
As all orders are unique, Printed customize, and would not be resold, so All Sales Are Final after 15 working days after the product has been received. No Refunds or Credits.
LIMITATION OF LIABILITY
RESPONSIVE PRINT accepts no responsibility for colour variation. Electronic copies supplied by the client are not used for colour reference or matching. CMYK colour process, every effort will be made to obtain the best possible colour reproduction on customers work but due to the nature of the process involved RESPONSIVE PRINT shall not be required to guarantee an exact match in colour. Pantone ink matches cannot be produced using the full colour process. Any proof copies issued are not colour accurate and are issued for content checking only. Printed article colours may vary 10 – 15%.
DELIVERY POLICY
The delivery times are after receiving final proof files. If you require a particular time frame for the order give us a call and we’ll attempt to meet it. Any estimated of delivery date for your order is made from the information available to us at the time. Circumstances beyond our control may change this date. RESPONSIVE PRINT will not be held liable for any jobs that are delayed.
CANCELLATION POLICY
RESPONSIVE PRINT will cancel your order prior to printing/shipping. However, if you’re ordered item has been sent to the press then it cannot be cancelled / refunded. Orders may be cancellable during the various production stages but cancellation charges will apply. Our Customer Service Team will inform you of any cancellation charges.
1) Orders are placed on-line / via email.
2) Orders are sent to the press.
3) Orders are collected by the shipping firm and shipped.
All orders are cancellable before stage 2. If an order is cancelled in stage 1, no cancellation charge will be applied. For orders cancelled in stage 2, a minimum of 50% of the total order amount is deducted to cover expenses. Once an order reaches stage 3, it cannot be cancelled.
ACCEPTANCE OF GOODS
1. Buyers shall check goods within 48 hours of delivery, and advise seller (RESPONSIVE PRINT) if any defects within 72 hours.
2. Buyers shall notify seller (RESPONSIVE PRINT) and carrier if they do not receive goods within 72 hours of notification of dispatch. Any claims must be in writing less than 5 days of delivery or within 7 days of notification of dispatch.
3. If the goods are defective, the buyer shall promptly notify the seller (RESPONSIVE PRINT) of such rejection in accordance with clause 1 and returns all goods to seller within 14 days of delivery.
4. The seller (RESPONSIVE PRINT) shall not be liable any claims for damage, delay or loss of work in transit unless the buyer promptly notifies the seller in accordance with clause 2 and returns all such work to the seller within 14 days of delivery excluding non-delivery cases.
SITE FEEDBACK
Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to RESPONSIVE PRINT in connection with the operation or content of this Site shall be provided by the submitter and received by RESPONSIVE PRINT on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of RESPONSIVE PRINT. By submitting any such information to RESPONSIVE PRINT, you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that RESPONSIVE PRINT shall be free to use such information on an unrestricted basis.
GOVERNING LAW
RESPONSIVE PRINT is based in Australia, and shall be governed by the laws of the State of New South Wales and Customers agree to submit to the exclusive jurisdiction of the courts of that State in any proceedings in connection herewith.